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Avinya Technology

// Services

Six ways we put AI to work for you.

Each service stands on its own or combines into a complete AI program. Every engagement is scoped around a measurable business outcome.

01 / 06

AI Agents & Assistants

We build LLM-powered assistants and multi-step agents grounded in your own knowledge base. They resolve customer questions, qualify leads, draft documents and trigger actions in your systems, with guardrails and human hand-off built in.

  • Customer support and sales chatbots for web, SMS and messaging channels
  • Retrieval-augmented generation (RAG) over your documents and data
  • Tool-using agents that update CRMs, tickets and calendars
  • Guardrails, evaluation suites and human-in-the-loop escalation
  • Voice and multilingual assistants

Outcome

24/7 coverage with faster response times and consistent, on-brand answers.

  • OpenAI / Anthropic / open models
  • Vector search
  • LangGraph
  • Function calling
02 / 06

Intelligent Process Automation

We map your workflows and automate the repetitive parts with AI that learns and adapts. Documents get read, data gets extracted, approvals get routed and exceptions surface to the right person.

  • Smart document processing and data extraction (invoices, forms, contracts)
  • Intelligent routing and approval workflows
  • Real-time decision-making and rules engines
  • Email and inbox triage with automatic summaries
  • Integration with your existing business tools and APIs

Outcome

Reduce manual tasks by up to 80% and eliminate human error while keeping quality control.

  • Document AI / OCR
  • n8n · Make · Zapier
  • Python
  • REST & webhook integrations
03 / 06

Custom AI Application Development

From a two-week prototype to a full platform, we design and engineer secure, scalable applications with AI features at the core, using modern frameworks and low-code tools where they speed delivery.

  • Rapid MVPs and proof-of-concepts for startups
  • Internal tools and portals for operations teams
  • Mobile-responsive design and field-ready mobile apps
  • Secure authentication, roles and audit trails
  • API integrations and third-party connectors

Outcome

Launch faster than traditional development, with professional, maintainable results.

  • React / Next.js
  • Node.js · Python
  • PostgreSQL
  • AWS · Azure · Vercel
04 / 06

Machine Learning & Predictive Analytics

We turn historical data into predictive models that forecast demand, flag risk and personalize experiences, and then deploy and monitor them so they stay accurate as your business changes.

  • Predictive analytics for sales and demand forecasting
  • Customer behavior analysis and segmentation
  • Recommendation engines and content personalization
  • Fraud detection, anomaly detection and risk scoring
  • Natural language processing and computer vision

Outcome

Make data-driven decisions with models you can measure, explain and trust.

  • scikit-learn · PyTorch
  • XGBoost
  • MLflow
  • Cloud ML pipelines
05 / 06

Data Engineering & BI Dashboards

AI is only as good as its data. We connect your sources, build reliable pipelines and give leaders real-time dashboards and automated reports they actually use.

  • Multi-source data integration and warehousing
  • Data pipeline orchestration and quality checks
  • Real-time dashboard creation
  • Automated report generation and alerts
  • Advanced analytics and KPI tracking

Outcome

Complete visibility into your business metrics, with live dashboards and automated insights.

  • Snowflake · BigQuery · Postgres
  • dbt · Airflow
  • Power BI · Looker
  • IoT & streaming data
06 / 06

AI Strategy & Readiness

Not sure where AI fits? We assess your processes, data and risk, find the highest-ROI opportunities and deliver a practical roadmap covering governance, security and change management.

  • AI opportunity assessment and use-case prioritization
  • Data readiness and architecture review
  • Build vs. buy and vendor/model selection
  • Responsible AI, privacy and governance policies
  • Team enablement and AI literacy workshops

Outcome

A focused plan your leadership can fund, with quick wins identified in the first 30 days.

  • Workshops
  • ROI modeling
  • Governance frameworks
  • Pilot design

// Engagement models

Start small. Scale what works.

Flexible ways to work together, from a focused pilot to a long-term AI partnership.

2–4 weeks

Pilot

A focused proof-of-concept on one high-value use case, with success metrics agreed up front.

1–4 months

Project

End-to-end design, build and launch of a production AI solution integrated with your stack.

Ongoing

Partner

A dedicated AI team for continuous delivery, monitoring, optimization and new initiatives.

Industries

  • Energy · Oil & Gas
  • Healthcare
  • Compliance & Regulatory
  • Sustainability & ESG
  • Education
  • Professional Services
  • Retail & E-commerce
  • Industrial IoT
Discuss your use case

// Start a project

Let's build AI that moves your numbers.

Tell us about the process you want to automate, the decision you want to sharpen or the product you want to launch. We'll come back with clear, practical next steps.